1. Data We Collect

We collect identification and contact data you provide (name, email, phone, order details) and technical data (IP address, device, browsing activity).

2. Purposes and Legal Bases

We process data to perform contracts, comply with Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 03.09.2015 and Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10.06.2023, and based on your consent for marketing and non-essential cookies under Law of Ukraine No. 8153-IX 'On Personal Data Protection' of 20.10.2022.

3. Cookies

We use essential cookies for site operation and, with your prior consent, analytics and marketing cookies. You can withdraw consent at any time via browser settings or by contacting us.

4. Your Rights

Under Law No. 8153-IX you may access, rectify, erase, restrict, object, port your data, and withdraw consent. Email contact@pixelorradesign.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights (Ombudsman).

5. Dispute Resolution

Under Law No. 3153-IX you may seek pre-trial resolution by writing to us, or apply to courts and the State Service of Ukraine for Food Safety and Consumer Protection.

6. Retention and Security

We keep data only as long as needed for the purposes above or as required by law. We apply technical and organisational measures to protect it.

7. Language

Information about goods and services is available in Ukrainian as required by Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' of 25.04.2019.

8. Changes

We may update this policy. The current version is always posted on this page.