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Your Consumer Rights

Under Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10.06.2023, you have the right to pre-trial and judicial dispute resolution. The competent state authority is the State Service of Ukraine for Food Safety and Consumer Protection.

Complaints are handled in accordance with Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 03.09.2015 and Law of Ukraine No. 3153-IX. Personal data is processed under Law of Ukraine No. 8153-IX 'On Personal Data Protection' of 20.10.2022.

Information about goods and services is available in Ukrainian as required by Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' of 25.04.2019.